New Account FAQs

Note: You will have to allow pop ups on your browser in order to register for the ITA Developer Portal in Azure.

Registering for a New Account 

  1. Click on the "Sign In” in the upper right hand corner. 

  2. Click on the yellow “Sign In” Button 

  3. You will see a pop up with a lot of text. Scroll to the bottom and click on “Sign Up Now” 

  4. Enter your email address and click on “Send Verification Code” 

  5. PAUSE – Check your email and input the verification code before proceeding. Click on the “Verify Code” button. 

  6. Now you may proceed to input your password. The password must be between 8 and 64 characters and have at least 3 of the following 

    1. A lowercase letter 

    2. An uppercase letter 

    3. A digit 

    4. A symbol 

  7. Click on the Send Verification Code button 

  8. PAUSE – Check you email and input the verification code before proceeding. Click on the “Verify Code” button. Once verified you will see a “E-mail address verified. You can now continue.” 

  9. Click Continue 

  10. You should now see a "Sign Out” in the top right of the screen 

Note: Do not close your Sign In browser window while registering yourself in the Pop Up window. 

Have an Account? -- Signing In 

  1. Input Your Email 

  2. Click the “Send Verification Code” button 

  3. PAUSE – Check you email and input the verification code before proceeding. Click on the “Verify Code” button. Once verified you will see a “E-mail address verified. You can now continue.” 

  4. Click Continue 

  5. You should now see a "Sign Out” in the top right of the screen 

Forgot Your Password 

Note: The forgot password triggers a pop up that has to be allowed. The URL is different from the account pop up box. So, even if you approved the account pop up box, you may still have to approve

  1. Click on Forgot Your Password link

  2. Input Your Email 

  3. Check your email for verification code 

  4. Input Code and click Continue 

  5. Now you may reset your password. The password must be between 8 and 64 characters and have at least 3 of the following 

    1. A lowercase letter 

    2. An uppercase letter 

    3. A digit 

    4. A symbol 

  6. Click Continue  

If you have questions about the change or think of questions while perusing our new site, please reach out to us at DataServices@trade.gov. We are happy to answer any questions that you have.